Research

BBC iWonder, a growing part of bbc.co.uk curated by BBC Learning, provides thought-provoking answers to fascinating questions sparked by BBC programmes, the news, anniversaries and world events. Working with Manchester's Modern English, we created new guides on topics as diverse as Memory, Lucid Dreaming and Online Safety, each presented by an expert in the field. [...]

Unless you're in the textile industry, you probably haven't heard of Coats. But chances are, you're wearing something they made right now. As the world's largest producer of yarns and threads for textiles, their products go into more textiles than anyone else's. When their global website needed a full review and refresh, including scripting for instructional [...]

Website copy for the North West’s fastest-growing property management company. Urban Bubble’s success stories in residential property management give prospective customers the best insight into the dynamic company’s unique way of doing things and their dedication to exemplary customer service. That’s why, in addition to creating a tone of voice which was applied to their [...]

National rail operator East Coast Trains didn’t just run regular mainline services on their busy route. They also ran a popular loyalty scheme for customers, plus held regular ticket and cross sell promotions. All kept on schedule by a coordinated CRM programme including emails, texts, online ads and regular website updates. Working with the [...]